Resources & Guides for Perth Businesses

Is Your Business Email Set Up Correctly?

A plain-English guide to the three email settings every Perth business should have in place — and how to check whether yours are working correctly.

IT Health Check & Security Audit

What a professional IT health check covers, what common issues look like, and why regular audits matter for Perth SMBs — not just large organisations.

What To Do If You Have Been Hacked

Step-by-step guidance for Perth businesses dealing with a cyber incident — what to do first, who to contact, and how to prevent it happening again.

Switching IT Providers Guide

What to check before switching IT providers, how to manage the transition, and what to expect from a new provider during onboarding.

Business Continuity Planning

What business continuity planning actually means for a Perth SMB — beyond just backups — and the questions every business owner should be able to answer.

Protecting Your Business from Cyber Threats

The cyber threats most commonly affecting Perth small businesses, explained in plain English — and what DM1 puts in place to protect against them.

What Perth Businesses Need to Know About the Privacy Act

Your obligations under the Privacy Act 1988 explained in plain English — including the right-to-sue provisions that came into effect in June 2025.

Privacy Act & Compliance Hub

DM1's complete guide to Privacy Act compliance for Perth SMBs — covering data handling, breach response, and the practical steps to meet your obligations.

Your Business Data — Store, Protect & Stay Compliant

How Perth businesses should store, protect and manage data to meet Privacy Act obligations and current best practice — explained without jargon.

IT FAQ

Straight answers to the most common IT questions DM1 receives from Perth business owners — in plain English, no jargon.

IT Terms Explained Perth

A plain-English glossary of IT terms every Perth business owner hears but may not fully understand — from DNS to MFA to the cloud.

New Business IT Checklist

The IT setup checklist DM1 uses for every new Perth business — covering email, security, file storage, backups and device management.

Vendor & Software Recommendations

DM1's recommended tools and software for Perth SMBs — organised by category, with plain-English explanations of what each one does.

How to Set Up Microsoft Authenticator

Step-by-step instructions for setting up the Microsoft Authenticator app on iPhone, Android, Windows and Mac — for all five platforms.

How to Add Microsoft 365 Email to Outlook

How to add your Microsoft 365 business email account to Outlook on Windows, Mac, iPhone, Android and the web — all five platforms covered.

Why Are My Emails Going to Spam?

Missing SPF, DKIM and DMARC records are the most common reason Perth business emails land in junk. DM1 audits, fixes and verifies your email authentication.

How to Share Files Securely with Clients

Stop emailing sensitive documents as attachments. Microsoft 365 SharePoint gives you controlled access, expiring links and a full audit trail — DM1 sets it up.

What Happens to My Emails If I Cancel Microsoft 365?

Microsoft retains your data for 90 days after cancellation — then deletes it permanently. DM1 explains the timeline and manages the process so nothing is lost.

Can My Staff Work From Home Securely?

Most Perth SMBs allow remote work without the security controls to support it safely. DM1 configures MFA, Conditional Access, Intune and Defender for remote teams.

How Do I Know If My Business Has Been Hacked?

Most business compromises aren't obvious. DM1 explains the warning signs — unexpected logins, hidden forwarding rules, emails you didn't send — and what to do next.

How to Recover a Deleted File in Microsoft 365

Accidentally deleted a file? Microsoft 365 has multiple recovery layers — Recycle Bin, version history, OneDrive restore and DM1 admin recovery. Start here.

How to Set Up Out-of-Office Replies in Outlook

Step-by-step guide to setting up automatic replies in Outlook on Windows, Mac, web browser, iPhone and Android — plus what to include in a good message.

My Shared Calendar Isn't Showing Everyone's Appointments

Shared calendar problems are almost always a permissions or configuration issue. DM1 explains the common causes and fixes them in a single remote session.

Outlook Keeps Asking Me to Sign In Again

Repeated Outlook sign-in prompts always have a cause — corrupted credentials, Modern Authentication, Conditional Access, or a broken profile. DM1 finds and fixes it.