Microsoft Teams for Small Business — Getting More Out of What You Have
Most Perth businesses use Teams for chat and the occasional video call. That's about 10% of what it can do. DM1 shows you what's already included — and sets it up.
Get More From Microsoft TeamsTeams Is Your Business Hub — Not Just a Chat App
Microsoft Teams is designed to be the central hub for your business operations — bringing together communication, file storage, task management, forms, automation and phone calls in one place. Most small businesses use it only for internal messaging and video calls. DM1 finds and activates the features that make Teams genuinely useful as a business tool — not just a replacement for walking to someone's desk.
Microsoft Teams is included in every Microsoft 365 Business plan. Every feature described on this page is already included in your subscription — no additional cost required.
Teams Features Perth SMBs Are Already Paying For
These features are included in Microsoft Teams across Business Basic, Standard and Premium plans. DM1 configures the ones that make sense for your business:
Channels — Organised Team Conversations
Instead of a single group chat that mixes everything together, Teams Channels let you organise conversations by project, department or topic. Each channel keeps its own conversation history, files and meeting notes — so nothing gets lost in a general chat.
Tabs — Apps and Files Inside Teams
Every Teams channel can have Tabs — pinned shortcuts to SharePoint document libraries, Planner boards, Microsoft Forms, Lists, or external websites. Your team finds everything they need without switching between apps.
Microsoft Planner in Teams
Add a Planner board as a Tab in any Teams channel. Assign tasks, set due dates and track progress without leaving Teams. Replaces Trello, Asana or Monday for most Perth SMBs.
SharePoint Document Libraries in Teams
Every Teams channel has a connected SharePoint document library. Files shared in a channel are automatically stored in SharePoint — versioned, searchable and accessible from any device.
Microsoft Lists in Teams
Add a Lists tab to track inventory, client records, project registers or any structured data your team needs. Replaces the shared spreadsheet that gets corrupted when multiple people open it at once.
Microsoft Forms in Teams
Create forms and collect responses directly inside Teams. Use for staff check-ins, client intake, event registration, or any scenario where you need structured input from your team or clients.
Teams Phone — Replace Your Phone System
Microsoft Teams Phone (available as an add-on) replaces your traditional business phone system. Staff make and receive calls on their computer or mobile using their existing Teams app — no separate handset required. DM1 arranges Teams Phone through its CSP partnership.
Power Automate Triggers from Teams
Automate repetitive business processes that start in Teams — a message in a specific channel triggers an email, a form submission creates a SharePoint record, a new file in a Teams folder sends a notification. DM1 builds Power Automate flows connected to Teams.
How Perth Businesses Are Using Teams Wrong
These are the Teams usage patterns DM1 finds at new client onboarding — all of which can be improved without any additional cost:
Everything in one general chat
One Teams chat with all staff, mixing urgent project updates with social conversation and file sharing. Important messages get buried. Files shared in chat are hard to find later.
Files emailed instead of shared in Teams
Staff sending files to each other via email when the files could be shared directly in a Teams channel where everyone involved already has access — and where version history is automatic.
Separate project management subscriptions
Trello, Asana or Monday being paid for separately (approx. A$17–$40/user/month + GST) when Microsoft Planner — a capable equivalent for most Perth SMBs — is already included and can live inside Teams as a Tab.
Meeting recordings going nowhere
Teams meeting recordings stored in OneDrive or Stream with no organised folder structure and no process for sharing them with absent team members.
No standard channel structure
Different team members creating channels with different naming conventions, or no channels at all — resulting in an unstructured Teams environment that staff don't trust or use consistently.
Teams on desktop only
Staff using Teams on their work computer but not on their phone — meaning they miss messages, calls and notifications when they're away from their desk or working remotely.
How DM1 Sets Up Teams to Work as a Business Hub
DM1 configures Teams to match your business structure — not a generic template. Here's the process:
Understand your business structure and workflows
DM1 starts by understanding how your business is organised, what projects or departments exist, what tools your team currently uses, and where the communication and workflow pain points are.
Design a channel structure for your team
DM1 designs a Teams channel structure that reflects your business — General, Finance, Operations, individual project channels — with consistent naming and a clear purpose for each.
Add Tabs for the tools your team uses
DM1 adds relevant Tabs to each channel — Planner boards for task tracking, SharePoint libraries for document access, Lists for structured data, Forms for team input. Everything your team needs is one click away inside Teams.
Configure meeting settings and recordings
DM1 sets up meeting templates, recording destinations and naming conventions so that Teams meetings are organised and recordings are easy to find.
Build Power Automate flows where relevant
For repetitive processes that start in Teams, DM1 builds Power Automate flows to automate the next step — saving time and reducing manual data entry.
Train your team in plain English
DM1 runs a brief, practical walkthrough of the new Teams structure with your staff — showing them how to find things, how to use channels correctly, and how to access Teams on their phone.
What DM1 Found When New Clients Came On Board
These are real situations discovered during DM1 new client onboarding. Business names are not used.
Why Perth Businesses Use DM1 to Get More From Teams
✓ Everything Is Already Included
Every feature DM1 configures in Teams is included in your existing Microsoft 365 subscription. There is no additional software cost — only the cost of DM1's time to set it up correctly.
✓ We Eliminate Duplicate Subscriptions
Trello, Asana, Monday, Slack, WhatsApp Business — DM1 regularly eliminates these for clients moving to a properly configured Teams environment. The saving typically exceeds DM1's engagement cost.
✓ Built Around Your Business
DM1 doesn't apply a generic Teams template. We design a channel structure, tab layout and workflow configuration based on how your specific business actually operates.
✓ Staff Adoption, Not Just Configuration
A Teams setup your staff don't use is worthless. DM1 trains your team in plain English and designs the environment to be intuitive — so adoption happens naturally.
✓ Teams Phone Available
For businesses ready to replace their traditional phone system, DM1 can arrange Teams Phone through its Microsoft CSP partnership — one fewer vendor, one fewer bill.
Find Out What Microsoft Teams Can Actually Do for Your Business
DM1 reviews your current Teams usage, designs a proper channel and workflow structure, and configures the features that eliminate separate subscriptions and save your team time every day.
Contact DM1(08) 6202 6012