IT Support for All Perth Businesses
Every business is different. DM1 provides managed IT support for Perth businesses across every sector — whatever your industry, whatever your size.
Good IT Support Looks the Same Regardless of Your Industry
Whether you run a five-person consultancy, a growing trade business, or a service company with staff across multiple sites — the fundamentals are the same. Reliable systems, secure data, someone who picks up the phone, and technology that supports the way your business works rather than getting in the way of it. DM1 has been providing exactly that to Perth businesses since the 1970s.
What DM1 Covers
DM1 handles all aspects of business technology — from day-to-day support and Microsoft 365 management through to cybersecurity, cloud, connectivity, and hardware. One provider, one point of contact, everything covered.
Managed IT Support
Remote and onsite helpdesk for your whole team. A local Perth technician who knows your setup and is accountable when something goes wrong.
Learn More →Microsoft 365
Licensing, setup, migration, and ongoing administration of Microsoft 365 — managed by an authorised Microsoft CSP partner in Perth.
Learn More →Cyber Security
Email filtering, multi-factor authentication, endpoint protection, and staff training to protect your business from the threats most SMBs face.
Learn More →Cloud Solutions
Microsoft Azure, OneDrive, and SharePoint — cloud migration and management handled end to end so your team can work from anywhere securely.
Learn More →Backup & Disaster Recovery
Automated, monitored backups with a tested recovery plan — so if something goes wrong, your business is back up quickly with minimal data loss.
Learn More →Internet, Phones & Mobile
NBN business internet, VOIP phone systems, and business mobile plans — all arranged and managed by DM1 through one provider relationship.
Learn More →What Makes DM1 Different
You deal with a person, not a queue
When you call DM1, you speak directly with an experienced technician who knows your business. No tiered helpdesk, no scripts, no being passed between departments.
Perth-based since the 1970s
DM1 has been supporting Perth businesses for over 50 years. We are a local provider — not a national franchise or a remote helpdesk. When you need someone onsite, we are close by.
Everything under one relationship
IT support, Microsoft 365, cyber security, internet, phones, and hardware — all from DM1. One provider accountable for all of it, with no finger-pointing between vendors when something spans two systems.
What DM1 Finds During New Client Onboarding
When a business moves to DM1, our standard new client checks cover devices, accounts, security settings, backups, licences, and connectivity. Here are examples of what we regularly find that previous providers had not addressed.
Discovered during DM1 new client onboarding
Event management company with no offboarding process
When a Perth event management business moved to DM1, our new client checks found eleven former staff accounts still active in Microsoft 365 — including three with admin-level access. The business had grown quickly and staff had come and gone without a formal IT offboarding process in place. Their previous provider had never flagged it. DM1 secured the accounts, reviewed access logs, and set up a documented offboarding procedure.
Discovered during DM1 new client onboarding
Logistics business with business-critical data on personal Dropbox accounts
A Perth logistics company joined DM1 after a rapid period of growth. Our onboarding review found that staff had been storing client contracts, delivery records, and financial documents in personal Dropbox accounts because no shared storage had ever been set up. When staff left, they took the files with them. DM1 migrated everything to SharePoint with proper access controls and a retention policy that matched the business's legal obligations.
Discovered during DM1 new client onboarding
Consulting firm paying for 40 licences they no longer needed
When a Perth consulting firm came to DM1, our licence audit found they were paying for 40 Microsoft 365 licences despite having only 22 active staff. Licences had been added during a period of growth but never reviewed as the team contracted. Their previous provider had no licence review process. DM1 right-sized the subscription, saving the business over $600 per month, and set up a quarterly licence review as part of ongoing management.
Looking for Industry-Specific Information?
DM1 has dedicated pages for 18 Perth industries covering the specific software, compliance requirements, and IT considerations relevant to each sector. If your industry is listed, you may find it useful.
Tell Us About Your Business
DM1 works with Perth businesses of all sizes across every industry. Call (08) 6202 6012 or send us a message and we will tell you exactly how we can help.