Managed IT Services Perth

DM1 makes light work of complex computer systems and server maintenance. Our Managed IT Services in Perth, Western Australia, are designed to proactively monitor your IT infrastructure to ensure maximum up time (and minimal downtime). We also guarantee optimal function, up to date maintenance, security and monthly reporting.

We offer this all in one IT outsourcing solution so that you and your team can function on more important business operations. That is, maximising your companies growth, rather than wasting precious time fixing complicated problems with your IT systems. 

The IT Support Your Business Needs

In this modern information technology age, every great business needs the best in IT support. 

Our managed IT services are split into the following components:

1. IT infrastructure

We work with you to install the correct hardware and equipment to cope with the unique demands of your businesses’ daily operations. We also keep abreast of all of the latest developments in new technology so that we can suggest improvements to keep your business right on the cutting edge.

2. Preventative IT solutions

Our expert team will proactively monitor your IT systems to spot bottlenecks ahead of time and minimise disruptions. Routine system maintenance ensures the timely application of patches and system updates. Weekly checklists ensure optimal system health and performance.

3. Proactive IT Support & Helpdesk

When unforeseen technical problems arise, our Australian based IT support team are on hand to quickly fix problems and provide step-by-step solutions. IT consulting can be done remotely, or for more complex cases, an on-site technician can be dispatched.

4. Cyber-security

Protecting company data is essential. Cyber attacks are becoming more prevalent than ever before. Our managed IT cybersecurity experts routinely scan for viruses and malware. We also ensure anti-virus databases are kept up to date so that new viruses cannot infect your system.

5. Backup & Disaster Recovery

Part of the business continuity planning involved in our managed service includes data recovery and backup. This is a fail-safe step should hardware accidentally fail or in the even of a successful cyber attack.

6. Cloud Solutions

As your IT partner, we ensure you can access your data when and where you need it. Part of this is installing and maintaining cost-effective cloud computing solutions. Access your email and computer systems on the go via laptop or smart device. We are experts in all of the major service providers such as Microsoft Office365.

7. Monthly Reporting

We provide feedback about your critical IT systems on a regular basis so that you can make informed decisions for your businesses IT management. 

Benefits of an IT Managed Service

Having the professional services of DM1 as your own personal IT department gives you the following benefits:

1. Predictable flat monthly fees allow you to cut down on operational costs and budget effectively
2. Frees up your staff time and resources to focus on business core operations
3. Up to date hardware, software and system management solutions
4. Peace of mind with the latest security solutions for protection from cyber attacks and data theft
5. Expert, priority service desk support whenever something goes wrong
6. IT solutions tailored to your unique business needs

Managed IT Services FAQ